By using cross-disciplinary teams, agile project management and user focussed design, service design approach is able to implement solutions in a matter of weeks. Through iterative design, services can adapt to improve the experience of the people using them and significantly reduce the costs of creating services and improve the outcomes of the people that use them.
We support organisations to solve specific problems using service design thinking. This helps organisations to quickly understand the problems that people have and how they can best solve them. Reducing costs and improving outcomes.
Risk Tracker is an easy to use Client Database that has been designed to help you to manage client information and run reports on the work that you do. It has been designed working with many organisations, that work with clients in a variety of settings, so that it is easy to use but versatible enough to meet the needs of your business.
Using Risk Tracker you can manage multiple projects, operating in different locations, and prove the impact that you have with the people you work with. Using National Outcome frameworks we help you to demonstrate to funding organisations that you are effective and provide value for money.
Open and transparent data for better quality services?
This blogpost is about this site: NHS Choices Ten days ago I wrote to NHS Choices, at their request for feedback. I was looking forward to reading their outcomes data, however the more I read it, the more confused I became. In fact, by the end I had many more...
What difference do you make?
I recently ran a workshop for Local Government Information Unit on how we know that what is being commissioned is actually making a difference for individuals and communities. I made the point that all too often outputs (what organisations did) are reported on rather...
Impact Assessment – 16th September – Camden
Engaging Communities – Impact & Evaluation: A Developmental Approach Join us in our Workshop on September 16th on Engaging Communities – Impact & Evaluation: A Developmental Approach. We recently held a workshop on community resilience and many there asked...
Groundhog Day
If David Cameron wants family-centred policies, why doesn't he simply shut up and let the health and third sectors get on with doing what they do best? Recently, I have been researching the way the government is aiming to reduce inequalities. I have looked at...
Are we missing a trick?
As I near the end of my first quarter of being ‘Inside Outcomes’ I have built in some reflection time. It is a different perspective. I’m not from an organisation, I am not really an individual - so I see myself as part of a sector - although sometimes what to call...
Inside Outcomes – Workshop 17th June 2014
Thanks to everyone who came to the Inside Outcomes workshop today, It was really interactive and everyone participated. I will be shortly writing a post to follow on from the topics we covered today. In the meantime - here is a link to the presentation..... Please...
Ingredients for collective impact
Much of the work, ethos and approaches I have developed over the years have been influenced by the Stanford Social Innovation Review, I was lucky enough to attend one of their programmes - which had a positive and lasting impact . Below are the five key factors...
How do you know the value of what you’re doing?
I've had a million ideas over the years, I am sure everyone else has too. There are so many of them, I really don't want any more. There is so much good work already - I think getting that valued is the most important. Strength in Numbers I am planning to run...
First week at Inside Outcomes
Well after a very long notice period I have left Gateway and started a new venture from scratch. It really is scratch too, I don't even have a stapler!. So I thought I would introduce myself and what I want to do and see how that goes. After so many years working...