Inside Outcomes CIC supports businesses working in the public health, social care and third sectors. We specialise in helping commissioners and providers of services to demonstrate their impact through evidence based outcomes.
We have a wide range of experience of working with organisations to help them to demonstrate how the activities they carry out create real change in the people they work with. We recognise that no two organisations are the same, which is why we always seek to create an outcome solution that reflects the organisation. This involves getting to understand what you do and the people you work with. We also like to work with commissioners to get a clear understanding of the outcomes they are commissioning.
Our unique approach to measuring outcomes helps agencies to collect information that is directly connected to outcome frameworks, but without the requirement for front line staff to understand the detail of those frameworks. This method allows us to measure the social value that the people we work with provide for the wider community
We have taken every national outcome framework (e.g. Public Health, NHS, Health & Social Care, Social Justice etc) and broken them down into the basic risks that clients commonly present to preventative services.
Risk Maps
To make it easier to manage data collection we have developed groups of risks that match the public health life course. As a result we have created Risk Maps called Starting Well, Developing Well, Working Well, Living Well and Ageing Well. Each Risk Map is supported by a data dictionary that links the risks with relevant outcome frameworks. In addition to this we have created bespoke Risk Maps tailored for different types of services; for example: substance misuse, mental health, diabetes and housing support.
In recognition that real impact on Health and Wellbeing is only achieved if a person is treated as an individual, rather than a service-specific problem, we have ensured that our Risk Maps cover socio-economic, behavioural and clinical protective factors. This has encouraged agencies to work together with individuals, create better referrals and lay the foundation for sustained change.
Recording the risks, and then removing them, demonstrates outcomes against national outcome frameworks. These are then easily reported to commissioners.
Because we collect data in a consistent manner, we can aggregate data across organisations to draw pictures of need and outcomes for commissioners in a geographical area. This can be really useful information to provide live data to support the development of a Joint Strategic Needs Assessment.